Define role, behavior and boundaries
Set the assistant's purpose, tone of voice, response style, limitations, thematic perimeter and interaction rules so behavior stays aligned with the intended use case.
Where Knowledge Meets AI
L'IA d'avanguardia. Nelle tue mani.
Aiutiamo le organizzazioni a progettare sistemi di IA su misura, trasformando contenuti, regole e documentazione in assistenti specializzati capaci di rispondere in modo coerente, controllato e focalizzato sul dominio.
Vertical assistants
Knowledge governance
Chat and app experience
Platform overview
My-DO helps organizations build assistants that answer with relevance, consistency and control.
Instead of relying on general-purpose AI, My-DO enables organizations to design assistants dedicated to a specific knowledge domain, with defined behavior and curated content.
Ground every answer in dedicated knowledge
Connect the assistant to structured content, documents and domain material. The quality of the answers depends on how well this knowledge is curated, organized and updated.
Why My-DO is different
Specialized AI for specific knowledge domains.
My-DO is an artificial intelligence system that, unlike general-purpose AIs, is specialized in communication within specific knowledge domains, understanding their unique language and metrics.
Knowledge Base
Structured documents, manuals, procedures and curated knowledge become a controlled operational memory.
Authorized users
Knowledge is shared inside a controlled domain, accessible only to authorized users and aligned with organizational roles.
Privacy & Security
A key element is the safe sharing of knowledge while protecting company know-how, processes and strategic information.
Brand message
Intelligence, made different.
My-DO rappresenta un'intelligenza diversa: specializzata, controllata e costruita per valorizzare la conoscenza umana nei contesti in cui precisione, linguaggio e dominio fanno la differenza.
How it works
A simple configuration logic, designed for real organizational contexts.
Define the assistant's purpose
Identify the domain, audience and function the assistant is meant to support.
Configure System Instructions
Set role, tone, rules, limits and response behavior for a controlled interaction model.
Connect a dedicated Knowledge Base
Provide the assistant with the specific information and documentation it must rely on.
Open the conversation
Users interact through a simple chat or app interface without technical complexity.
Deliver focused answers
The assistant responds within the domain it was designed for, with better relevance and coherence.
Key concepts
Vertical assistants, not generic ones.
- Domain-specific responses instead of broad, uncontrolled general answers.
- Knowledge governance through curated content and explicit behavioral rules.
- Multiple assistants can be created for different functions, services or departments.
What the platform enables
Create, govern and deliver specialized conversational access.
- Create thematic digital assistants for information, service and support use cases.
- Feed assistants with dedicated content, documents and organizational knowledge.
- Offer access via app or conversational interface for citizens, customers and collaborators.
Use cases
Designed for public, private and organizational contexts where information must be easier to access.
Guide citizens through public information
Support access to procedures, services, documents and administrative information.
Strengthen local service communication
Offer clearer access to territorial services, initiatives, contacts and institutional content.
Organize internal and external knowledge
Support employees, partners and customers with more contextual and relevant answers.
Improve consistency at scale
Provide guided responses based on approved information and service rules.
Reduce friction in specialized assistance
Help users navigate manuals, procedures and troubleshooting content more quickly.
Centralize and activate organizational knowledge
Turn dispersed documentation into a usable, governed and conversational knowledge layer.
Practical references
Real cases where My-DO organizes strategic, technical and process knowledge into operational intelligence.
These examples show how My-DO can structure strategic, technical and process knowledge into specialized assistants that improve access, continuity and decision support.
QualiCal International Srl
My-DO reference for Strategic Knowledge & AI Board
Strategic knowledge transformed into a living AI board
A significant part of the company's strategic and operational knowledge was spread across documents, projects and individual experience accumulated over decades, making institutional memory harder to preserve and transfer to the next generation of professionals.
My-DO enabled the implementation of an AI Board that supports the board of directors and the company's key areas, including technical, commercial, administrative and HR functions. The platform structures company knowledge into domain clusters and offers conversational access to engineering know-how, historical strategic decisions, methodologies and operational practices.
- Preserves more than 30 years of company knowledge
- Improves decision support for management and the board
- Speeds up knowledge sharing across departments and new staff onboarding
My-DO transforms the company's historical experience into a living business intelligence system accessible across the organization. QualiCal is an Italian engineering company specialized in industrial plant design, with more than 30 years of technical and project experience.
SYSWARE
My-DO reference for Technical Knowledge, Quality, Compliance & Cybersecurity
Technical knowledge for automation, compliance and cybersecurity
Automation projects generate large volumes of technical documentation, control narratives, compliance requirements and operational procedures. These assets were distributed across multiple repositories and often depended on the experience of specific engineers.
My-DO enabled the creation of a knowledge platform dedicated to industrial automation, organizing company and customer expertise into structured clusters that include automation documentation, control-system descriptions, customer technical archives, cybersecurity frameworks including NIS2, ISO quality procedures and internal standards.
Through My-DO, engineers, operators and managers can interact with this knowledge through a conversational AI interface, making critical information easier to access and apply.
- Faster access to critical technical documentation
- Stronger understanding of automated process logic
- Better support for NIS2 compliance and related standards
- Simplified access to quality procedures during audits and assessments
My-DO becomes the central knowledge layer connecting engineering expertise, regulatory compliance and operational processes. SYSWARE is an Italian company specialized in industrial automation, cybersecurity and process control, certified ISO 9001 for quality management.
Tecno Project Industriale
My-DO reference for Technical Knowledge, Manuals & Documentation
Technical knowledge for biogas and CO2 liquefaction plants
Industrial environments generate a large volume of technical documentation and require operators to access procedures and specifications quickly. Without a structured system, this information is often fragmented across multiple sources.
My-DO acts as a knowledge platform for biogas production and CO2 liquefaction processes, bringing together process knowledge, technical documentation, operating procedures and technical specifications into a single conversational access layer.
Through the My-DO AI interface, users can retrieve the information they need more quickly to support plant operation, maintenance and day-to-day technical activities.
- Faster access to technical documentation
- Better understanding of complex industrial processes
- Stronger support for maintenance activities
- Improved knowledge transfer across teams
My-DO integrates engineering design, documentation and operational know-how related to industrial infrastructures. Tecno Project Industriale is an engineering company specialized in the design and operation support of plants for biogas production and CO2 liquefaction.
Benefits
Better access to information, better user experience, better control over knowledge.
Simpler access
Make information easier to find and use through natural conversation.
More coherent answers
Reduce inconsistency by grounding assistants in explicit rules and curated knowledge.
Content governance
Centralize information and manage how it is delivered across multiple use cases.
Scalable support
Support citizens, clients or internal teams without increasing informational dispersion.
Lower search time
Help users reach relevant answers faster and with less operational friction.
FAQ
Clear answers to the most common questions about the platform.
What is My-DO?
My-DO is a platform for creating specialized digital assistants that respond on a defined knowledge domain through configured behavior and a dedicated knowledge base.
Is My-DO a generic AI assistant?
No. My-DO is designed to create vertical assistants focused on a specific context, service, department or knowledge area, with explicit instructions and controlled content.
What makes responses more reliable?
Responses are shaped by two key elements: System Instructions, which define behavior and limits, and the Knowledge Base, which provides the source information the assistant relies on.
Can one organization create multiple assistants?
Yes. My-DO is designed to support multiple assistants for different functions, audiences or organizational domains.
Who can use My-DO?
The platform is suited to organizations, public entities, companies and teams that want to improve access to information and deliver more coherent support experiences.
Download and access
Bring your knowledge into a controlled conversational experience.
My-DO can be presented through app or conversational interface, making specialized information easier to access for decision-makers, operators, customers, citizens and collaborators.