Vertical assistants Knowledge governance Chat and app experience

Where Knowledge Meets AI

L'IA d'avanguardia. Nelle tue mani.

Aiutiamo le organizzazioni a progettare sistemi di IA su misura, trasformando contenuti, regole e documentazione in assistenti specializzati capaci di rispondere in modo coerente, controllato e focalizzato sul dominio.

Industriale 9:41

Interazione AI controllata

My-DO interpreta manuali, procedure e vincoli operativi del contesto industriale.

Utente

Qual è la sequenza corretta per avviare la manutenzione preventiva sulla linea A?

My-DO

In base alla documentazione tecnica della linea A, la manutenzione preventiva richiede isolamento elettrico e verifica degli interlock.

Fonti utilizzate

Manuale manutenzione linea A

Commerciale 9:41

Interazione AI controllata

My-DO supporta offerte, clienti e trattative con un tono consulenziale.

Utente

Mi prepari un briefing per la call con Alfa?

My-DO

Certo. Dalle note CRM emerge interesse su tempi di implementazione e supporto post-vendita.

Fonti utilizzate

CRM account Alfa

Private life 9:41

Interazione AI controllata

My-DO organizza agenda, preferenze e promemoria.

Utente

Mi fai un recap veloce di domani mattina?

My-DO

Certo: alle 8:30 hai l'appuntamento, ricordati i documenti e passa in farmacia.

Fonti utilizzate

Agenda personale

Platform overview

My-DO helps organizations build assistants that answer with relevance, consistency and control

Instead of relying on general-purpose AI, My-DO enables organizations to design assistants dedicated to a specific knowledge domain, with defined behavior and curated content.

System Instructions

Define role, behavior and boundaries

Set the assistant's purpose, tone of voice, response style, limitations, thematic perimeter and interaction rules so behavior stays aligned with the intended use case.

Knowledge Base

Ground every answer in dedicated knowledge

Connect the assistant to structured content, documents and domain material. The quality of the answers depends on how well this knowledge is curated, organized and updated.

Specialized AI for specific knowledge domains

My-DO is an artificial intelligence system that, unlike general-purpose AIs, is specialized in communication within specific knowledge domains, understanding their unique language and metrics.

Knowledge Base

Structured documents, manuals, procedures and curated knowledge become a controlled operational memory.

Authorized users

Knowledge is shared inside a controlled domain, accessible only to authorized users and aligned with organizational roles.

Privacy & Security

A key element is the safe sharing of knowledge while protecting company know-how, processes and strategic information.

How it works

A simple configuration logic, designed for real organizational contexts.

Define the assistant's purpose

Identify the domain, audience and function the assistant is meant to support.

Configure System Instructions

Set role, tone, rules, limits and response behavior for a controlled interaction model.

Connect a dedicated Knowledge Base

Provide the assistant with the specific information and documentation it must rely on.

Open the conversation

Users interact through a simple chat or app interface without technical complexity.

Deliver focused answers

The assistant responds within the domain it was designed for, with better relevance and coherence.

My-DO in brief:

Vertical and multifunctional assistants
Defined domain
Knowledge governance

AI context design

AI AGENT & KNOWLEDGE MANAGEMENT

AI works when it understands the context in which it operates. Available data and advanced models are not enough: knowledge must be organized, governed and made usable.

The role

The AI Agent & Knowledge Manager is a hybrid role that connects analysis, design and operations.

Structures information and processes.
Defines how AI interprets context.
Designs the behavior of agents.
Connects people, systems and data.

Why it matters

Many organizations already have data, tools and AI pilots, but still lack organized knowledge, shared logic and real adoption.

This role makes the shift from experimentation to concrete, reliable use possible.

In My-DO

Within My-DO, this role builds the agents' knowledge base, improves answer quality and supports adoption in operational contexts.

The goal is not only to use AI, but to make it work reliably.

Use cases

My-DO integrations that turn vertical knowledge into operational AI assistants.

ERP

ERP and business know-how

Connect ERP procedures, business rules and operational know-how to My-DO assistants.

Learn more QHSE

QHSE management

Make policies, procedures, safety rules and compliance knowledge easier to consult.

Learn more Learning

Training & Academy

Turn training materials, onboarding paths and internal knowledge into guided AI support.

Learn more

Practical references

Real cases where My-DO organizes strategic, technical and process knowledge into operational intelligence.

These examples show how My-DO can structure strategic, technical and process knowledge into specialized assistants that improve access, continuity and decision support.

Learn more

Better access to information, better user experience, better control over knowledge.

Simpler access

Make information easier to find and use through natural conversation.

More coherent answers

Reduce inconsistency by grounding assistants in explicit rules and curated knowledge.

Content governance

Centralize information and manage how it is delivered across multiple use cases.

Scalable support

Support citizens, clients or internal teams without increasing informational dispersion.

Lower search time

Help users reach relevant answers faster and with less operational friction.

FAQ

Clear answers to the most common questions about the platform.

What is My-DO?

My-DO is a platform for creating specialized digital assistants that respond on a defined knowledge domain through configured behavior and a dedicated knowledge base.

Is My-DO a generic AI assistant?

No. My-DO is designed to create vertical assistants focused on a specific context, service, department or knowledge area, with explicit instructions and controlled content.

What makes responses more reliable?

Responses are shaped by two key elements: System Instructions, which define behavior and limits, and the Knowledge Base, which provides the source information the assistant relies on.

Can one organization create multiple assistants?

Yes. My-DO is designed to support multiple assistants for different functions, audiences or organizational domains.

Who can use My-DO?

The platform is suited to organizations, public entities, companies and teams that want to improve access to information and deliver more coherent support experiences.

Why might an AI Knowledge Manager be useful?

An AI Knowledge Manager helps organize sources, define assistant behavior, improve answer quality and keep knowledge usable over time. My-DO offers this support as a service for setup, governance and continuous improvement of AI assistants.

Download and access

Download App

Bring your knowledge into a controlled conversational experience.

My-DO can be presented through app or conversational interface, making specialized information easier to access for anybody.

Contatti

Parla con noi per conoscere My-DO

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